Mandatum receives information about a client’s death directly from the Digital and Population Data Services Agency. We send information concerning the life insurance as well as instructions for claiming the life insurance benefit to the estate’s address that has been given to Mandatum.
Fill in the form to claim for compensation in the event of death either on paper or electronically. Please note that even if you fill in the form electronically, you must still print it out and sign it.
Scan or take a photo of the claim form and save it to your computer if you plan to send it to us through our Web Service. You must be our customer in order to use the Web Service. Alternatively, you can send the application to us by post.
-Official certificate showing the family relationships of the insured person from the age of 15 on (same as for estate inventory)
-Beneficiaries’ population register extracts if information on whether a beneficiary is alive is not indicated in the deceased’s population register extracts or if the beneficiary is not next of kin. Population register extracts must not be more than three months old.
-A copy of an identity document (valid passport, ID card or driving licence) for each beneficiary and guardian of a beneficiary who is a minor
-If the beneficiary is a company, a copy of the trade register extract (must not be more than three months old)
-In the case of life insurance taken out against an accident, a final death certificate and forensic autopsy report are also required.
-If divorce proceedings between the deceased and his/her spouse were initiated prior to the insured’s death (reconsideration period in progress) and the spouse is a beneficiary, the matter must be mentioned in the claim form.
Log in to our Web Service and send us the insurance claim form along with any attachments in a message.
If you are sending the claim form by post, send the stamped envelope to the address:
Mandatum / Kaleva
Asiakasposti
PL 788, 00101 Helsinki
You can also contact our customer service at tel. +358 10 516 7918 for instructions on how to apply for the life insurance benefit.